Oops, something’s gone wrong... But don't worry and read on!
This was most probably not your fault. Language Mentoring s.r.o. is a company based in Slovakia and many banks outside of Europe (especially from the USA) don't permit transactions to a Slovak bank.
But don't worry; your order is valid and once we figure out the payment, we'll make sure you get your course with all the bonuses you're entitled to! 🙂
Please do the following:
- 1Check your e-mail inbox to see whether you’ve received an e-mail from fakturace@fapifaktura.cz (our invoice system) with a proforma invoice. (This may happen within 10 minutes of making your order.)
- 2If you have received it, you don't need to do anything. Our support team will contact you asap by e-mail with a PayPal request for the amount you were supposed to pay.
- 3Please make your payment using the PayPal request – there is no need to have a PayPal account. You can easily pay with your bank card. You won't be charged any extra fees.
- 4Once the money arrives, we'll send you the login data to your video course and you can start watching right away!
If you’ve checked your e-mail and you don't see any proforma invoice (not even in the Spam or Promotions folders), please go back to the Order page and submit your order again. The recommended payment method is PayPal. Please make sure you type in the correct e-mail address.
Any questions? We're here for you.
Daša Oravcová
e-mail support
Nikola Polášková
e-mail support